> For the complete documentation index, see [llms.txt](https://sandbox-docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sandbox-docs.verifone.com/global-partners/global-partners-integration-getting-started.md).

# Global Partners Integration Getting Started

Use this guide to set up access and run your first partner workflows.

This integration supports hardware ordering, inventory lookup, shipment tracking, and outbound shipment notifications.

<details>

<summary>Before you begin</summary>

Make sure you have these items from your Verifone onboarding team:

* Your Verifone customer account number, also called `customerEntityUid`
* Production API URL and authentication details
* Any partner credentials needed for outbound callbacks from Verifone

{% hint style="info" %}
Use the same onboarding contact for production connectivity details and account mapping questions.
{% endhint %}

</details>

### Understand the Integration Flow

{% stepper %}
{% step %}

#### Connect to the integration layer

Set up inbound API access with the credentials provided during onboarding.

<a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/XkhLnZAu4g9pbH0STuzQ" class="button primary" data-icon="plug">API Connectivity</a>
{% endstep %}

{% step %}

#### Get product and inventory data

Use product and inventory APIs before creating orders.

<a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/lyQ4mNMdwDcsZJpyZKX8" class="button primary" data-icon="cart-shopping-fast">Get Orderable Products</a><a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/L1DqDuxNHB9x1UirYD2q" class="button primary" data-icon="cart-shopping">Get Inventory details</a>
{% endstep %}

{% step %}

#### Create and track orders

Submit order payloads to create sales orders in Oracle.

<a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/qTG6qR1vhleLOJGdw4aa" class="button primary" data-icon="plus">Create Orders</a><a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/QZcmMWMK6tyL3i2afA6N" class="button secondary" data-icon="box-arrow-down-arrow-up">Order Status</a>
{% endstep %}

{% step %}

#### Reconcile shipments

Retrieve shipped serial numbers and receive outbound shipment notifications.

<a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/eyXOQyQh52qsu1cqLlFV" class="button primary" data-icon="arrow-progress">Get Serials</a><a href="/spaces/aCwGFt8DPZqqXVOjFLls/pages/OQc4tiXkFO0KCxktz9rD" class="button secondary" data-icon="truck-arrow-right">Send Device Shipped Notification</a>
{% endstep %}
{% endstepper %}

### Choose the APIs you need

Use these APIs based on your workflow:

* [Get Orderable Products](/global-partners/global-partners-api-integration/global-partners-integration/get-orderable-products.md) to validate which products a customer can order
* [Get Inventory details](/global-partners/global-partners-api-integration/global-partners-integration/get-inventory-details.md) to check stock by customer, operating unit, and device type
* [Create Orders](/global-partners/global-partners-api-integration/global-partners-integration/create-orders.md) to submit new hardware orders
* [Order Status](/global-partners/global-partners-api-integration/global-partners-integration/order-status.md) to track order progress
* [Get Serials](/global-partners/global-partners-api-integration/global-partners-integration/get-serials.md) to retrieve shipped device serials for an order or date range
* [Send Device Shipped Notification](/global-partners/global-partners-api-integration/global-partners-integration/send-device-shipped-notification.md) to receive shipment events from Verifone


---

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